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In a Nutshell

GoDaddy offers an assortment of hosting-related services and is a widely-recognized brand name. Understandably, because of its size and popularity, it’s received its fair share of mixed reviews throughout the years; loyal users stick with it and seemingly love everything about it, while other reviews take on a more skeptical bent — namely, complaints about their customer service.

Pros

  • Variety of plans for every type of online project.
  • Your go-to place for all website-related needs.
  • Not limited to web hosting services.

Cons

  • Multiple product offerings for users who may simply want hosting.
  • Can’t change themes without losing content.
 

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GoDaddy is a reliable host (with a 99.9% uptime and industry-leading page load times) at a very reasonable price and plenty of good introductory deals and flexible services. Many customers use GoDaddy Hosting to support their online projects, so the company is surely doing some things correctly. Users of all skill levels can easily buy a domain, build a site and then publish it to the web. The company provides excellent tools for users to create, customize and promote their websites. Simply put, GoDaddy is a massive and efficient web hosting machine.

Perhaps due to its size, its ability to provide excellent customer support is at times put to test. While GoDaddy’s customer service is readily available, at peak times you may be placed on hold for extended periods when call volume is heavy. And if you’re not quite tech-savvy or sure of what you’re doing, you may find it slightly difficult to convey what you need to support staff. 

 
You get a free domain for the length of your initial plan when you sign up for the Annual (or longer) Web Hosting plan. Plus, they add free Office 365 email for the first year; 125+ free applications including WordPress, Drupal and Joomla, unmetered bandwidth, unlimited storage with Deluxe, Ultimate & Maximum plans; free premium DNS with Ultimate & Maximum plans; a free SSL certificate (for a year with the Ultimate plan, free for the full term with Maximum plan). And lots of Business Hosting, VPS Hosting and Dedicated Server Hosting options for bigger web projects. GoDaddy is a full-featured web service. So, if you have some technical know-how — or experience in setting up a site — GoDaddy is a fantastic option.

 

Ideal For

With so many hosting plans, domain options, and other special features, GoDaddy can accommodate nearly every type of online project. Its popularity alone attracts many first-time web builders. You might think that it would be an excellent option for pretty much anyone looking to establish an online presence, but I haven’t found that to always be the case; GoDaddy is ideal for a user that has a little bit of web admin experience or is planning on creating a very simple site. Customers looking to set up a GoDaddy WordPress site, for example, should have little trouble doing so. Conversely, I’m reluctant to recommend GoDaddy for the first-time ecommerce customer. There are so many fantastic tools and services that can support your store, but they can be tricky to use, and customer support may be hard to reach at times. 

GoDaddy Review
 
 

Bottom line, I’m hesitant to say that GoDaddy is one-size-fits-all for all users. In other words, if you don’t know the difference between a mouse and a motherboard, you’re probably going to need a hosting provider with slightly better hand-holding customer service capabilities.

Hosting Features

One of the benefits of a company being as large as GoDaddy is that they have the resources to venture out and try new things. The company has technical features like unlimited storage, bandwidth, and MySQL databases, and it offers two tiers of hosting plans, the first designed for light-to-medium use. The second tier is Advanced Hosting solutions, designed for heavier-duty usage.

Tier 1: Web Hosting Economy

Great for beginners or if you just want to set up a single site. Economy gives you everything you need to get your website up and running with one website, 100GB storage, unlimited bandwidth, free Office 365 email for a year, and a free domain – with annual (or higher) plan for the length of your initial plan. Economy is a good option for getting started and is more than sufficient if you don’t have any particularly big online plans.

Tier 1: Web Hosting Deluxe

If you need something with a little more power and flexibility, Deluxe allows you to create an unlimited number of websites. You also get unlimited storage, unlimited bandwidth, free Office 365 email for a year and a free domain – with annual (or higher) plan for the length of your initial plan. 

Tier 1: Web Hosting Ultimate

If you’re looking for more power for complex sites and heavy traffic, Ultimate offers unlimited websites, storage, and bandwidth; a year of free Office 365 email; free domain when you purchase an Annual (or longer-term) plan; premium DNS; and free one-year SSL certificate (again, only when purchases with an Annual – or higher – Web Hosting plan). All the above, plus double the processing power and memory.

Tier 1: Web Hosting Maximum

If you’re looking for a hosting solution that supports multiple, complex sites, Maximum is the way to go. This plan offers unlimited websites, storage, and bandwidth, free Office 365 email for a year, free domain for the length of your initial plan, premium DNS and a free SSL certificate (for extra security) for the full term of the hosting plan. Plus double the memory and double input/output (I/O) when you use GoDaddy Maximum and cPanel with Linux.

Tier 1: Business Hosting

If you’re looking for the power of a server without having to manage a server, Business Hosting is your best bet. It offers dedicated resources and comes with a built-in, easy-to-use control panel (cPanel). Business Hosting is ideal for ecommerce, high-traffic and resource-intensive websites, and there are four plans to choose from based on your needs. 

All plans offer unlimited websites, unmetered traffic, include free Office 365 email for a year and a free SSL certificate (for extra security) for the full term of the hosting plan.

Tier 2: Advanced Hosting solutions (VPS Hosting and Dedicated Server Hosting)

For more significant undertakings, GoDaddy offers a souped-up service for web designers, developers and business customers including a range of self-managed and fully-managed virtual private servers (VPS) and dedicated servers. 

There are packages for Linux and Windows, ranging from 1CPU, 1GB RAM with 20GB SSD storage, up to 4 CPU, 32 GB RAM with 2TB storage (RAID-1). 

Technology

GoDaddy incorporates a significant amount of current and cutting-edge technology into its services. Even the Basic plans are crammed with technology-rich features. GoDaddy Web Hosting uses cPanel, adding a level of third-party familiarity to a sometimes vast menu of proprietary services. Site builders aren’t limited to a single individual being able to do administrative work on the back end. Basic plans (Economy and Deluxe Web Hosting) allow for 50 FTP users while some plans have unlimited users. That same breakdown is reflected in GoDaddy DNS management, too. Basic plans have a domain-naming system, and the high-end plans (Ultimate and Maximum Web Hosting) have premium DNS, giving users complete control over how they set up the hierarchy of their online project. Some less-obvious technologies are at work for other unique products and services; GoDaddy Bookkeeping has accounting processes going on behind the scenes and the auction service is completely out-of-the-box.

Security and Reliability

After establishing market prominence as the world’s largest domain name registrar, GoDaddy branched out into Web Hosting. On the upside, that means GoDaddy is constantly improving its service while staying vigilant and timely. Recent reports suggest GoDaddy Security is vastly improved, with the security team monitoring the network 24/7 for suspicious activity and protecting against DDoS attacks, providing several options for password protection over your directories and numerous other steps you can take to look after your data. Something GoDaddy has become very adept at recently is reliability. If the service provides you with anything less than 99% uptime, you can request a refund for the affected month. It also offers some of the fastest page-loading times on the web.

Ease of Use

The cPanel integration makes migrating a site from another host a simple task. It’s also easy to install popular applications such as WordPress, Joomla, Drupal and Magento with a single click. WordPress users can look forward to a new onboarding experience, including a GoDaddy-exclusive template gallery as part of the first step of the set-up process. From there, it’s super easy to customize your WordPress website. Ecommerce customers will appreciate the GoDaddy Quick Shopping Cart installation to start selling online. The multitude of one-click tools available is also a real time saver. 

 

Pricing

Because of the sheer number of GoDaddy hosting plans, pricing can be difficult to track. The company offers multiple tiers for each of its Shared Hosting, Business Hosting, Managed WordPress Hosting, VPS Hosting, and Dedicated Server Hosting. Additionally, you can usually find a deal or discount on their main page. Beyond that, a quick online search will typically result in some available GoDaddy discount codes.

GoDaddy offers many products and services beyond web hosting. For pricing, refer to GoDaddy’s website for website builders, marketing tools, and domain registration.

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